At tp99, we believe that gaming should always be fun — never a source of stress, financial strain, or personal harm. We are fully committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, balanced, and enjoyable.
Gaming at tp99 is meant to be a form of entertainment — like watching a PBA game with your barkada or enjoying a night out in BGC. It should add to your life, not take away from it. That is why responsible gaming is not just a checkbox for us; it is a core part of how we operate every single day.
tp99 strictly enforces the minimum age requirement of 21 years old for all players, in line with Philippine gaming regulations. We verify the age and identity of every player during the registration and KYC process. Any account found to belong to a player under 21 will be immediately closed.
We also provide a full suite of responsible gaming tools that put you in control of your own play. Whether you want to set a daily deposit limit, take a short break, or permanently exclude yourself from the platform, tp99 makes it easy to do so — no questions asked, no waiting period.
tp99 operates in alignment with the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR's guidelines set the standard for player protection in the Philippines, and tp99 is committed to upholding these standards across all aspects of our platform. Filipino players are encouraged to familiarize themselves with PAGCOR's responsible gaming resources and guidelines.
If you or someone you know is struggling with problem gambling, please contact tp99 support immediately to activate self-exclusion or access our responsible gaming tools. Our team is available 24/7. You can also reach out to mental health and crisis support services in the Philippines for confidential assistance.
tp99 gives every Filipino player direct access to a range of tools designed to keep gaming fun and within healthy limits. All tools are available through your account settings or by contacting our support team.
Set a daily, weekly, or monthly cap on how much you can deposit into your tp99 account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period.
Set a session duration limit and tp99 will send you a reminder notification when your playing time is up. Keeping track of how long you have been playing is one of the simplest and most effective ways to stay in control of your gaming habits.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your tp99 account will be temporarily suspended and you will not be able to log in, deposit, or place bets. The break activates immediately upon request.
If you feel that your gaming is becoming a problem, you can request a self-exclusion from tp99 for a period of 6 months, 1 year, or permanently. During self-exclusion, your account will be fully closed and you will not be able to create a new account. This tool is available to all tp99 players at any time.
Set a maximum amount you are willing to lose within a given time period. Once your loss limit is reached, tp99 will prevent further wagering until the period resets. This tool helps you stay within your personal budget and avoid chasing losses.
Enable regular pop-up notifications during your gaming sessions that show you how long you have been playing and how much you have wagered. These gentle reminders help you stay grounded and make informed decisions about whether to continue playing.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players do not realize there is an issue until it has already caused significant harm. Being aware of the warning signs is the first step toward getting help.
If you recognize any of the following signs in yourself or someone you care about, we strongly encourage you to reach out to tp99 support or activate one of our responsible gaming tools right away .
Remember: asking for help is a sign of strength, not weakness. tp99 is here to support you every step of the way.
Chasing losses. Continuing to play in an attempt to win back money you have already lost, often leading to even bigger losses and deeper financial stress.
Gambling beyond your means. Spending money on gaming that was intended for rent, bills, groceries, or other essential needs — or borrowing money specifically to gamble.
Hiding your gaming activity. Feeling the need to lie to family members, friends, or colleagues about how much time or money you are spending on gaming.
Mood swings tied to gaming outcomes. Feeling irritable, anxious, or depressed when you are not playing, or when you experience a losing streak.
Losing track of time. Regularly playing for much longer than you intended, missing meals, sleep, or important commitments because of gaming sessions.
Neglecting relationships and responsibilities. Withdrawing from family, friends, or work obligations in favor of spending more time gaming at tp99 or elsewhere.
Inability to stop. Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through, even when you genuinely want to.
Activating self-exclusion on tp99 is straightforward and takes only a few minutes. Once activated, your account will be suspended immediately and you will not be able to access it for the duration of your chosen exclusion period.
Visit the tp99 platform and sign in using your registered mobile number and password. If you are having trouble logging in, contact our 24/7 support team directly.
Navigate to your account settings or player profile page. Look for the "Responsible Gaming" or "Player Protection" section in the menu.
Choose the self-exclusion option and select your preferred exclusion period: 6 months, 1 year, or permanent. Read the terms carefully before confirming.
Confirm your self-exclusion request. Your account will be suspended immediately. You will receive a confirmation via your registered email address or mobile number.
If you are unable to access your account to activate self-exclusion, contact tp99 support directly at [email protected] and our team will process your request immediately on your behalf.
Take a moment to honestly answer the questions below. If you find yourself saying "yes" to several of them, it may be time to use one of tp99's responsible gaming tools or speak with a professional.
Have you ever spent more money on gaming than you originally planned to?
Have you ever borrowed money or sold something to fund your gaming?
Do you feel restless or irritable when you try to reduce or stop gaming?
Have you ever lied to family or friends about how much time or money you spend gaming?
Do you find yourself thinking about gaming constantly, even when doing other things?
Have you ever missed work, school, or important family events because of gaming?
Do you continue to gamble even when you know it is causing problems in your life?
If you answered yes to two or more of these questions, we encourage you to activate a cooling-off period or self-exclusion, or to speak with a professional counselor. tp99 support is available 24/7 to help you take that first step.
Responsible gaming is about making smart choices before, during, and after your sessions. Here are some practical tips that every tp99 player in the Philippines should keep in mind.
Set a budget before you play. Decide in advance how much you are comfortable spending — and treat it like an entertainment expense, the same way you would budget for a night out in Makati or a movie in SM. Never play with money you cannot afford to lose.
Set a time limit for each session. Use tp99's session time reminder feature to keep your gaming sessions short and enjoyable. Taking regular breaks helps you stay sharp and prevents fatigue-driven decisions.
Play for fun, not to make money. Gaming at tp99 is entertainment. The house always has an edge over time, so never rely on gaming as a source of income or a way to solve financial problems.
Never chase your losses. If you have reached your budget limit, stop playing — even if you feel like a win is just around the corner. Chasing losses is one of the most common paths to problem gambling.
Avoid gaming when stressed or emotional. Gaming while upset, anxious, or under the influence of alcohol can lead to poor decisions and impulsive spending. Play when you are relaxed and in a clear headspace.
Keep gaming in balance with life. Make sure gaming is just one of many activities you enjoy. Spend time with family in Quezon City, catch a PBA game, or explore other hobbies. A balanced life is the best protection against problem gambling.
tp99 is here to give every Filipino player a world-class gaming experience — slots, bingo, esports, Dragon Tiger Luck, and more — all within a safe and responsible environment. Sign in to your account and use our responsible gaming tools to play on your own terms. Must be 21 years or older to play.
If you need to activate self-exclusion or any responsible gaming tool immediately, contact us at [email protected]